I've really been enjoying my BP2. I am using it paired with the R305 wheel with a 10mm spacer between to give a bit of room to more easily work the buttons and ****. The shifters have a nice tactile action, all the buttons are crisp, and the funky switches feel great. There is minor flex in the housing, but nothing that affects functionality and I was happy to save money over an aluminum or carbon button plate. Besides, its the buttons and **** that I am actually interacting with.
While I was waiting on my order, I mentioned to Zach that it would be nice to have solid colors as an option for the button stickers/labels. He had them made in time to send out with my button plate and is now including them with all future orders. It is really awesome to see such responsiveness and accommodation.
The reasons I (reluctantly) gave 4 stars instead of five are as follows: The RJ port is oriented in a way that the release clip is sandwiched between the plug itself, and whatever QR/hub is on the back of the wheel. With my NRG quick release, it's too narrow to fit my finger in and undo the latch by hand(see picture). Zach is going to redesign the PCB going forward however, so future BP2s will have this flipped with the tab facing down. My other issue is my encoders are not greatly matched, and one has far more tactile resistance than the other. Once-again quick to resolve any issues, Zach told me he is working to switch to a manufacturer with tighter tolerances on their encoder detent-force to avoid this happening in the future.
I also think the RJ port could be just one or two mm lower. It's quite close to the bolt pattern and as a result, I am forced to run a small spacer to fit the NRG quick release. However, this is probably not feasible and is definitely more of a nit-pick than a real issue.
So currently 4/5 stars for the BP2 (I will gladly give 5 once the updates I mentioned are made), and 5 stars for customer support as Zach was very receptive of all feedback that I had to give and is already working to improve his products in response.